Shipping policy
SHIPPING POLICY Kalinga Weaves by Vryxaa | Effective Date: 17 April 2026
At Kalinga Weaves by Vryxaa, we are committed to delivering your order safely and on time. Please read our shipping policy carefully to understand how we handle deliveries.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation
- Orders placed on Sundays or UAE public holidays will be processed the next business day
- You will receive an email and WhatsApp confirmation once your order has been dispatched
2. Shipping Destinations
We currently ship to the following locations:
| Region | Available |
|---|---|
| All UAE Emirates | ✅ Yes |
| Saudi Arabia (KSA) | ✅ Yes |
| Kuwait | ✅ Yes |
| Qatar | ✅ Yes |
| Bahrain | ✅ Yes |
| Oman | ✅ Yes |
| Other International | Contact us |
For international shipping outside the GCC, please contact us on WhatsApp at +971 54 243 3232 before placing your order.
3. Shipping Rates
| Destination | Order Value | Shipping Fee |
|---|---|---|
| Within UAE | Above AED 200 | FREE |
| Within UAE | Below AED 200 | AED 20 |
| GCC Countries | All orders | AED 35 – 50 |
| International | All orders | Contact us |
4. Estimated Delivery Times
| Destination | Estimated Time |
|---|---|
| Dubai | 3–5 business days |
| Other UAE Emirates | 5–8 business days |
| GCC Countries | 8–12 business days |
| International | 8–15 business days |
Please note these are estimated timeframes and may vary due to courier delays, weather conditions, or high demand periods such as Ramadan, Eid, and National Day.
5. Same Day & Express Delivery
We offer same day delivery within Dubai on orders placed before 12:00 PM, subject to availability. An additional charge of AED 40 applies for same day delivery.
For express delivery requests in other Emirates, please contact us on WhatsApp before placing your order and we will do our best to accommodate.
6. Order Tracking
Once your order is dispatched, you will receive:
- A WhatsApp message with your tracking number
- An email confirmation with courier details and a tracking link
You can track your order directly through the courier's website using the tracking number provided. For any tracking issues, contact us at info@kalingaweaves.com or +971 54 243 3232.
7. Shipping Carrier
We work with trusted UAE courier partners to ensure safe and timely delivery of your orders. Our primary delivery partners include:
- Aramex
- Fetchr
- Emirates Post
The carrier assigned to your order depends on your location and availability at the time of dispatch.
8. Cash on Delivery (COD)
We offer Cash on Delivery across all UAE Emirates. Please note:
- COD orders must be confirmed via WhatsApp before dispatch
- A COD handling fee of AED 10 may apply on orders below AED 200
- Please ensure someone is available at the delivery address to receive and pay for the order
- If the order is returned due to non-availability or refusal, a redelivery charge will apply
9. Packaging
All Kalinga Weaves by Vryxaa orders are carefully packed to ensure your items arrive in perfect condition. We use eco-friendly packaging wherever possible. If you receive a damaged package, please photograph it immediately and contact us within 24 hours of delivery.
10. Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient:
- The courier will attempt delivery up to 2 times
- After 2 failed attempts, the order will be returned to us
- A redelivery fee will apply to resend the order
- Please ensure your delivery address and contact number are correct when placing your order
11. Delays & Lost Shipments
Kalinga Weaves by Vryxaa is not responsible for delays caused by:
- Courier or logistics provider issues
- Incorrect address provided by the customer
- UAE customs for international shipments
- Force majeure events such as extreme weather or public emergencies
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the courier on your behalf.
12. Contact Us for Shipping Enquiries
For any shipping related questions, reach out to us:
- WhatsApp: +971 54 243 3232
- Email: info@kalingaweaves.com
- Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM (UAE time)
Thank you for shopping with Kalinga Weaves by Vryxaa. We take great care in delivering your order and appreciate your trust in us.
— The Kalinga Weaves by Vryxaa Team Dubai, UAE 🇦🇪